HOMETOWN AMERICA, LLC CALIFORNIA PRIVACY POLICY
PURPOSE AND INTENT
This California Privacy Policy (this “Privacy Policy”) applies to Hometown America, L.L.C., a Delaware limited liability company (“Hometown America”), and each of its affiliates listed on Appendix A attached (such affiliates, together with Hometown America, the “Hometown Parties”). These provisions are only applicable to California residents, consumers, affiliates, and employees (collectively known as “Hometown California”).
This Privacy Policy is in addition to our Consumer Data Protection/Privacy Policy for all states, which can be accessed by clicking “Consumer Data Protection/Privacy Policy” at Hometown America’s website at https://www.hometownamerica.com/Privacy-Policy/. This California Privacy Policy is intended to comply with the California Consumer Privacy Act, California Privacy Rights Act (“CPRA”), and applicable regulations (together the “CPRA”).
It is important that you understand this California privacy policy, together with any other privacy notices we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information. If you have any questions about this privacy policy or our Information Practices, please contact us at 1-877-763-7543 and request to speak with the Chief Privacy Officer or [email protected].
If you wish to access this California privacy policy in an alternate format or require an accommodation to access this privacy policy, please contact us at [email protected].
DATA PROTECTION PRINCIPLES
We collect, use, retain, and share your personal information in accordance with certain data privacy and data protection principles. Specifically, the personal information we collect about you is:
- used lawfully, fairly and in a transparent way;
- collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
- reasonably necessary and proportionate to achieve these purposes;
- accurate and kept up to date;
- kept only as long as necessary for these purposes; and
- kept securely.
If we intend to collect, use, retain, or share your personal information for any purpose that is incompatible with the purposes for which your personal information was collected, we will obtain your consent to do so.
For the purposes of this privacy policy, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT, USE IT, AND RETAIN IT
- sell your personal information;
- share or disclose your personal information to third parties other than the entities or service providers listed below;
- share or disclose your sensitive information to third parties for purposes other than those listed below or otherwise permitted by the CPRA;
- share SMS consent and phone numbers with third parties or affiliates for marketing purposes;
- sell or share the personal information of consumers under 16 years of age; or
- permit third parties to collect your personal information on our behalf except with our service providers as described below.
Categories of Personal Information Collected
Sources of the Personal Information
Purposes for Collecting the Personal Information
Retention Period for the Personal Information
Categories of Personal Information Collected
Identifiers such as name, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.
Sources of the Personal Information
You, analytics tools, social networks, our services providers, and business partners.
Purposes for Collecting the Personal Information
To perform a contract with you, or provide those Services you have requested; to aid in detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; to comply with applicable laws, to perform background, credit, and other inquiries to determine suitability for leasing, renting, or purchasing; to conduct our business relationship with you and to offer quality products and services that customers seek; to identify individuals interested in contact from Hometown America; to induce individuals to lease, rent or buy real property; to process
Retention Period for the Personal Information
As long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.
Categories of Personal Information Collected
Protected categories such as race, color, national origin, religion, gender, disability, age, citizenship status, marital status, and gender identity.
Sources of the Personal Information
You, analytics tools, social networks, our services providers, and business partners.
Purposes for Collecting the Personal Information
To perform a contract with you, or provide those Services you have requested; to aid in detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; to comply with applicable laws, to perform background, credit, and other inquiries to determine suitability for leasing, renting, or purchasing; to conduct our business relationship with you and to offer quality products and services that customers seek; to identify individuals interested in contact from Hometown America; to induce individuals to lease, rent or buy real property; to process rents, fees or other charges; to ensure compliance with lease documents, including associated documents such as Community Rules and Regulations; exercise and defend our legal rights; and other short-term transient use.
Retention Period for the Personal Information
As long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.
Categories of Personal Information Collected
Sensitive Personal Information, such as social security number; driver’s license number; state identification card
number; passport number; precise geolocation; racial or ethnic origin; biometric information used to uniquely identify the individual.
Sources of the Personal Information
You, analytics tools, social networks, our services providers, and business partners.
Purposes for Collecting the Personal Information
To perform a contract with you, or provide those Services you have requested; to aid in detecting security incidents, protecting against malicious, deceptive,
fraudulent, or illegal activity, and prosecuting those responsible for that activity; to comply with applicable laws, to perform background, credit, and other inquiries to determine suitability for leasing, renting, or purchasing; to conduct our business relationship with you and to offer quality products and services that customers seek; to identify individuals interested in contact from Hometown America; to induce individuals to lease, rent or buy real property; to process rents, fees or other charges; to ensure compliance with lease documents, including associated documents such as Community Rules and Regulations; exercise and defend our legal rights; and other short-term transient use.
Retention Period for the Personal Information
As long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.
Categories of Personal Information Collected
Internet or other electronic network activity information,such as browsing history, search history, and information regarding your interaction with an internet website, social media site or application.
Sources of the Personal Information
You, analytics tools, social networks, our services providers, and business partners.
Purposes for Collecting the Personal Information
To perform a contract with you, or provide those Services you have requested; to aid in detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; to comply with applicable laws, to perform background, credit, and other inquiries to determine suitability for leasing, renting, or purchasing; to conduct our business relationship with you and to offer quality products and services that customers seek; to identify individuals interested in contact from Hometown America; to induce individuals to lease, rent or buy real property; to process rents, fees or other charges; to ensure compliance with lease documents, including associated documents such as Community Rules and Regulations; exercise and defend our legal rights; and other short-term transient use.
Retention Period for the Personal Information
As long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.
Categories of Personal Information Collected
Geolocation information.
Sources of the Personal Information
You, your computer or mobile device, our service providers and business partners.
Purposes for Collecting the Personal Information
To perform a contract with you, or provide those Services you have requested; to aid in detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; to comply with applicable laws, to perform background, credit, and other inquiries to determine suitability for leasing, renting, or purchasing; to conduct our business relationship with you and to offer quality products and services that customers seek; to identify individuals interested in contact from Hometown America; to induce individuals to lease, rent or buy real property; to process rents, fees or other charges; to ensure compliance with lease documents, including associated documents such as Community Rules and Regulations; exercise and defend our legal rights; and other short-term transient use.
Retention Period for the Personal Information
As long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.
Categories of Personal Information Collected
Audio, electronic, visual, thermal, or similar information.
Sources of the Personal Information
You, our recording devices.
Purposes for Collecting the Personal Information
To perform a contract with you, or provide those Services you have requested; to aid in detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; to comply with applicable laws, to perform background, credit, and other inquiries to determine suitability for leasing, renting, or purchasing; to conduct our business relationship with you and to offer quality products and services that customers seek;
to identify individuals interested in contact from Hometown America; to induce individuals to lease, rent or buy real property; to process rents, fees, or other charges; to ensure compliance with lease documents, including associated documents such as Community Rules and Regulations; exercise and defend our legal rights; and other short-term transient use.
Retention Period for the Personal Information
As long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.
Categories of Personal Information Collected
Professional or employment-related information such as job title; business address; business email address.
Sources of the Personal Information
You, analytics tools, social networks, our service providers, and business partners.
Purposes for Collecting the Personal Information
To perform a contract with you, or provide those Services you have requested; to aid in detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; to comply with applicable laws, to perform background, credit, and other inquiries to determine suitability for leasing, renting, or purchasing; to conduct our business relationship with you and to offer quality products and services that customers seek; to identify individuals interested in contact from Hometown America; to induce individuals to lease, rent or buy real property; to process rents, fees or other charges; to ensure compliance with lease documents, including associated documents such as Community Rules and Regulations; exercise and defend our legal rights; and other short-term transient use.
Retention Period for the Personal Information
As long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.
Categories of Personal Information Collected
Commercial information
including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Sources of the Personal Information
You, our service providers, and business partners.
Purposes for Collecting the Personal Information
To perform a contract with you, or provide those Services you have requested; to aid in detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; to comply with applicable laws, to perform background, credit, and other inquiries to determine suitability for leasing, renting, or purchasing; to conduct our business relationship with you and to offer quality products and services that customers seek; to identify individuals interested in contact from Hometown America; to induce individuals to lease, rent or buy real property; to process rents, fees or other charges; to ensure compliance with lease documents, including associated documents such as Community Rules and Regulations; exercise and defend our legal rights; and other short-term transient use.
Retention Period for the Personal Information
As long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.
Categories of Personal Information Collected
Inferences drawn from the personal information collected.
Sources of the Personal Information
Personal information collected about you.
Purposes for Collecting the Personal Information
To perform a contract with you, or provide those Services you have requested; to aid in detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; to comply with applicable laws, to perform background, credit, and other inquiries to determine suitability for leasing, renting, or purchasing; to conduct our business relationship with you and to offer quality products and services that customers seek; to identify individuals interested in contact from Hometown America; to induce individuals to lease, rent or buy real property; to process rents, fees or other charges; to ensure compliance with lease documents, including associated documents such as Community Rules and Regulations; exercise and defend our legal rights; and other short-term transient use.
Retention Period for the Personal Information
As long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.
HOW WE SHARE PERSONAL INFORMATION
We may disclose your personal information to the following categories of recipients, including for the business purposes described above:
- Our affiliate companies;
- Our trusted third-party service providers and business partners such as lenders who assist us in providing our products and services and operating our business;
- Competent law enforcement agencies, courts, and government agencies to comply with our legal obligations and exercise our legal rights;
- Appropriate entities in connection with any proposed purchase, merger, or acquisition; and
- Other persons and entities with your consent to the disclosure.
YOUR PRIVACY RIGHTS
As a California resident, you have the following privacy rights regarding your personal information:
- The right to know and right to access the personal information we have collected about you, including the categories of personal information; the categories of sources from which the personal information is collected; the business or commercial purpose for collecting, selling, or sharing personal information; the categories of third parties to whom the business discloses personal information; and the specific pieces of personal information the business has collected about the consumer;
- The right to delete personal information that we have collected from you, subject to certain exceptions;
- The right to correct inaccurate personal information that we maintain about you;
- The right of portability, or right to have us transfer your personal information to other persons or entities upon your request; and
- The right not to be discriminated against for exercising your privacy rights.
You can exercise your right to know, delete, or correct your Personal Information by clicking Right to Know, Delete or Correct and completing and submitting the webform, calling 1-877-763-7543 and requesting to speak with the Chief Privacy Officer, or emailing us at [email protected]. To protect the security of your personal information, we will require you to verify your identity by providing us with identifying information such as your personal email address, personal telephone number, home address, and/or other information that we can match with the personal information we have already collected about you to verify your identity.
You may use an authorized agent to exercise your right to know, delete, or correct your Personal Information. We will require your authorized agent to provide us with either (1) a power of attorney authorizing the authorized agent to act on your behalf or (2) your written authorization permitting the authorized agent to request access to your personal information on your behalf. Further, we will require you or your authorized agent to provide us with identifying information to verify your identity. We may also require you to either verify your own identity directly with us or directly confirm with us that you provided the authorized agent permission to submit the request.
DATA SECURITY
While no data security system can fully protect personal information from unauthorized data breaches, we have implemented reasonable safeguards and controls, consistent with its legal obligations under California and other local, state, and federal laws. The Company is committed to: (i) seeking to safeguard all personal information that you provide to us; (ii) seeking to ensure that it remains confidential and secure; and (iii) taking all reasonable steps to ensure that personal privacy is respected. All our data is stored in written or electronic form on our servers and computers and in various physical locations. We maintain physical, electronic, and procedural safeguards to protect your personal information from misuse, unauthorized access or disclosure and loss or corruption by computer viruses and other sources of harm. We restrict access to personal information to those staff members of the Company and our services providers who need to know that information for the purposes identified in our privacy policy and privacy notices.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
PERSONAL INFORMATION OF MINORS
The Company does not collect, sell, or share personal information for individuals under the age of 16.
CHANGES TO THIS PRIVACY POLICY
As we strive to improve our practices, we may revise the Company’s privacy policy from time to time. This privacy policy is not a contract, and we reserve the right to change this policy at any time and to notify you of those changes by posting an updated version of this policy. It is your responsibility to check this policy from time to time for any changes.
This privacy policy was last updated on January 1, 2026.
QUESTIONS AND FURTHER INFORMATION
If you have any questions or would like further information regarding this privacy policy or our privacy practices, please contact us at: [email protected], 1-877-763-7543 and ask to speak with the Chief Privacy Officer, or Hometown America, 110 N. Wacker Dr., Suite 4500, Chicago, IL 60606, Attention: Chief Privacy Officer.
HOMETOWN AMERICA, L.L.C. LIST OF AFFILIATED ENTITIES
Buena Villa Lease, L.L.C.
Cabrillo MHC, L.L.C.
Hometown America Insurance Services, L.L.C.*
Hometown America Management, L.P.*
Hometown America Management Corp.*
Hometown Arrowhead, L.L.C.
Hometown Bayscene, L.L.C.
Hometown Buenaventura, L.L.C.
Hometown Carman Ranch, L.L.C.
Hometown Carriage Estates, L.L.C.
Hometown Colonial Estates, L.L.C.
Hometown Colony, L.L.C.
Hometown Colony Land, L.L.C.
Hometown Communities Limited Partnership*
Hometown Communities, LLC*
Hometown Creekside Estates, L.L.C.
Hometown CVI Holdings, L.L.C.*
Hometown Delta Villa, L.L.C.
Hometown Diamond K, L.L.C.
Hometown Eastridge, L.L.C.
Hometown Eden Roc, L.L.C.
Hometown Grand Royal Estates, L.L.C.
Hometown Green River Village, L.P.
Hometown Green River Village GP, L.L.C.
Hometown Jurupa Hills, L.L.C.
Hometown La Canada Estates, L.L.C.
Hometown Laguna Terrace, L.L.C.
Hometown Lakehills Estates, L.L.C.
Hometown Mary Manor Estates, L.L.C.
Hometown Mission Gorge, L.L.C.
Hometown Monterey Oaks, L.L.C.
Hometown Mountain View Estates, L.L.C.
Hometown Oak Tree Ranch, L.L.C.
Hometown Orchard, L.L.C.
Hometown Ponderosa, L.L.C.
Hometown Poway Royal Estates, L.L.C.
Hometown Ramona Villa, L.L.C.
Hometown Spanish Ranch II, L.L.C.
Hometown Topanga, L.L.C.
Hometown Topanga, L.P.
HTA Propane, L.L.C.
Huntington by the Sea Lease, L.L.C.
Huntington by the Sea MHC, L.L.C.
MH Financial Services, L.L.C.*
New Frontier MHC, L.L.C.
Point Dume MHC, L.L.C.
Plaza Del Rey MHC, L.L.C.
The Lakes at Leesburg, Ltd.
*Entities marked with an asterisk (*) operate, or own interests in entities that operate within and outside of California. The California Privacy Policy is applicable to California residents, consumers, affiliates, and employees of these entities. The Consumer Data Protection/Privacy Policy applies to residents, consumers, affiliates, and employees of these entities outside of California.